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CAA Insurance Company Overview


If you want to get insurance with a large company, you could definitely consider CAA. The company was founded back in 1913 and they are actually a non-profit company. CAA is best known for its roadside assistance service program, but they also offer things like travel insurance, auto insurance, and a number of other services to their clients. The company is affiliated with the American Automobile Association, which is partially why its name (CAA) stands for the Canadian Automobile Association. CAA is definitely a very popular insurance company in Canada, which is why in 2015 they made a profit of $13,411,000, which was the 37th highest profit in the country for insurance companies. Even though they are a non-profit organization, these are some pretty good numbers.

Products Offered by CAA Insurance


If you truly want to get an idea of whether or not you want to go with CAA, you may want to consider what products they offer. Sure, they may be known for their roadside assistance program, but they do actually have a very broad amount of insurance policies that they offer. Here is a list of some of the main policies that CAA offers its clients across Canada:

Auto Insurance:

  • Roadside assistance
  • Vehicle repairs
  • Rental vehicle
  • Recreational vehicle
  • Family coverage
  • Liability
  • Trailers
  • Accident Benefits
  • Uninsured Automobile coverage
  • Rehabilitation, medical costs


  • Cruises
  • Vacations
  • Hotels
  • Car rentals
  • Tickets
  • Tours
  • Flights
  • Merchandise
  • Foreign cash exchange

CAA Insurance Car Insurance Review

Since this is a non-profit company and you can’t exactly base your opinion on how much “profit” they made. However, you may be interested to know how much business they do across the country. The best way to do this is to take a look at the company’s total written auto premium. In 2015, CAA had a total written auto premium of $143,116,000. This number stands for the total amount of money that CAA collected through all of their insurance premiums. This number is by no means small and you should be able to have some peace of mind looking at this number as it is unlikely that CAA won’t be able to pay all of the claims that are made from their customers.

CAA Insurance Car Insurance Products:



If you are looking to get a discount on your insurance premium, you could definitely consider going with CAA. The company has discounts when you bundle house and home insurance allowing you to be able to get up to a 5 percent discount on your auto insurance and up to a 12.5 percent discount on your home insurance. This is just one of many discounts you can find through CAA.

CAA Connect:

If you know that you are a safe driver, you can install a CAA connection in your vehicle. The device will keep track of the speed you are traveling, how fast you are traveling, what times you are driving, and even how many km you are driving. If you don’t speed, don’t drive between the hours of midnight and 4 AM, and drive less than 12,000 km in a year, you can be eligible for a discount of up to 30 percent off of your insurance premium.

Accident Forgiveness:

One very nice thing about CAA is that they have a policy that can allow you to have peace of mind. The accident forgiveness policy is applicable to people who have been licensed for six years without convictions and at-fault accidents. Adding this policy to your insurance will keep your record sparkling clean should you get into a car accident. The plan will keep your insurance premiums the same in the event of an at-fault accident occurring, which is ideal in terms of keeping money in your own wallet.


One thing that is handy about CAA is that they made it very easy to file claims through their systems. The company has separate phone numbers depending on the type of claim that you are filing, which means that you can have quick service and be with an agent who specializes in particular claims. With CAA, you also have the option of submitting a claim online for automobile claims, which is very convenient.

Store Locator:

CAA makes it extremely easy for their clients to be able to get in touch with one of their service centers. Not only do they have 24/7 numbers available to call, but they also have a store locator on their website. Simply state your location and then you will be able to determine where the nearest location is to you so that you can get assistance as soon as possible.

CAA Rewards:

One of the main reasons that many people join CAA is because of their rewards program. The rewards program allows you to be able to get discounts on things like trips, free maps, and roadside assistance. The company offers three different levels of memberships so that you can choose something that is within your own financial means. Being a member grants you access to things like accident assistance money, identity protection and even towing services for different distances.

CAA Insurance Total Sales/ ranking by province:

If you have read through all of this and think you might be interested in getting insurance through CAA, you may be interested in knowing how popular they are where you live. This is a good indication of whether the company offers good deals in your area and whether or not they are easily accessible. To help you be able to determine if CAA is the right company for you, we have created a table containing the total direct written premiums in each of Canada’s provinces. We then compared how CAA did with the top 30 insurance companies in each province and gave them a rank. Here are the results we found in our research:

Province:Direct Written Premiums 2015Ranking on Top 30
Prince Edward Island1,215,00013
Nova Scotia2,811,00018
New Brunswick3,275,00017
British ColumbiaN/AN/A
Yukon TerritoryN/AN/A
Northwest TerritoriesN/AN/A

About the Author: Ashley Miller

Ashley is an insurance content professional and very knowledgeable on all related subjects. Ashley has over 12 years of insurance content writing experience working with various insurance companies throughout her career.